We read every message. Whether you have a question about a guide, a correction, a story suggestion or a business enquiry, this page tells you where to send it and what to expect.
1. The one address to use
Email: syoon314@gmail.com
This is the official contact for Seoul Wellness & Local Guide and for the other sites in the same network. Correspondence is handled by email only; there is no phone line or walk-in office. Using the subject prefixes below helps your message get to the right place:
| Subject prefix | Use it for |
|---|---|
[Question] |
A question about something you read on the site |
[Correction] |
A price, hour, address or fact that has changed |
[Partnership] |
Affiliate, advertising, collaboration or press trip proposals |
[Privacy request] |
Access, correction or deletion of your personal data |
[Press] |
Interviews, quotes, image or text reuse |
2. How quickly we reply
We aim to answer within 24 to 48 hours, Sunday to Thursday. Messages that arrive on a Friday or Saturday in Seoul, or during a Korean public holiday, may take a little longer. If you have not heard back within three days, please resend — small projects lose the occasional email, and a resend is never treated as nagging.
Replies are written in English or Korean.
3. Reader questions and corrections
We are glad to help with the practical details our guides cover — Seoul travel practicalities, public transport, solo dining, neighbourhood walks and K-beauty wellness — and to answer follow-up questions a page does not settle.
For a correction, please include:
- the URL of the page;
- the sentence or figure that is wrong;
- the correct information, and where you saw it (an official page, a receipt, a sign in the venue);
- the date you checked it.
Corrections that affect a price, an opening hour, a booking rule or a safety point are handled first, and the page’s “last checked” date is updated.
4. Partnerships and business enquiries
We work with travel, beauty and running brands, booking platforms, salons, clinics and race organisers. What we will and will not do:
- We welcome affiliate partnerships, straightforward sponsorships that are clearly labelled, review samples where the product genuinely fits a guide, and press access.
- We do not sell positive coverage, guaranteed rankings, undisclosed placements or the removal of an honest negative assessment.
- Anything commercial that appears on the site will be disclosed as our Affiliate Disclosure explains.
Please include the brand or business, what you are proposing, the timing, and any budget in the first email so we can answer usefully.
5. Privacy and data requests
For access, correction, deletion or an opt-out under the GDPR, CCPA/CPRA or Korean PIPA, write with the subject [Privacy request]. Because we hold very little personal data, we may ask you to confirm the email address involved. Our Privacy Policy explains what we collect and how long we keep it.
6. Press and reuse
Journalists and creators are welcome to quote a short excerpt with attribution and a link. For images, longer excerpts or translation, write with the subject [Press] — permission is often possible and always answered. Our Terms of Service set out the full copyright position.
7. What we cannot help with
To keep replies honest and useful, we cannot:
- give medical, dermatological, cosmetic-surgery, legal, immigration or financial advice — see a qualified professional;
- make, change, refund or cancel a booking, order or race entry made with a third party;
- obtain a reservation, ticket or appointment you cannot get yourself, or act as your agent with a venue;
- answer questions about a partner’s account, payment, delivery or cancellation — contact that partner’s own support team.
Everything else, please ask. Good questions from readers are where most of the guides on this site come from.